DOOGEE X5 Max 3G Android 6.0 1GB 8GB MTK6580 Quad Core Smartphone 5.0 Inch 8MP Camera 4000mAh Battery Black

Questions on DOOGEE X5 Max 3G Android 6.0 1GB 8GB MTK6580 Quad Core Smartphone 5.0 Inch 8MP Camera 4000mAh Battery Black

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• From Kirill at 7/10/2016 3:49 PM
  • На сайте написано что ROM 8Gb а, в настройках написано 4.6GB
  • POMP Mall
    Thank you for your mail.
    The system uses a portion of ROM.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Julius at 7/11/2016 2:56 PM
  • Can I use 64GB SD card?
  • POMP Mall
    Thank you for your mail.
    DOOGEE X5 Max phone does not support 64GB SD card.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Charles E. at 7/12/2016 5:24 PM
  • Hi. I'm interested in this phone.
    
    1) Does it has camera api2?
    2) What is the maximum SD card size the phone can use?
    
    Thank you!
  • POMP Mall
    Thank you for your mail.
    DOOGEE X5 Max phone does not have camera api2,
    32GB SD card.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Richard at 7/13/2016 3:49 PM
  • Congratulations for answering customers questions!
    I just wanted to mention that this phone is DUAL SIM:
    1 Micro SIM
    1 Nano SIM
    And wanted to ask if you will sell original 4000mah batteries for this phone as I'm going to be away in places with no electricity to charge the phone. Spare batteries are going to be very helpful. Thank you!
  • POMP Mall
    Thank you for your mail.
    Dual Micro SIM,
    We will edit the original 4000mAh Battery to the web site .
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Manuel Vargas at 7/14/2016 9:22 PM
  • necesito 25 un
    donde que su local
    y en que ciudad
    telefono con quien contactarme
    gracias manuel.
  • POMP Mall
    Thank you for your mail.
    Could you please describe your problem in details?
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Max at 7/24/2016 3:39 PM
  • Hi I was wondering if the memory slot must be a TF Card or can a Micro SD card be used instead?
  • POMP Mall
    Thank you for your mail.
    it support TF Card.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Mario at 8/2/2016 10:47 PM
  • Hi. A month ago I purchased a Doogee X5 Max and the camera gets dirty, easily.
    
    HOW TO CLEAN THE LENS PLEASE?
    
    Look at this photo: http://i.imgur.com/bBltY6W.jpg
    
    This is a real problem :(
    
    
  • POMP Mall
    Thank you for your mail.
    Please apply for warranty.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From J.H.Tharindu Deshan at 8/26/2016 12:09 AM
  • Can you ship to sri lanka?ISs it free shipping?how long time go to come sri lanka?
  • POMP Mall
    Thank you for your mail.
    We support shipping to sri lanka,
    3-5 working days around to arrive at you.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Renato Rutar at 8/26/2016 7:41 AM
  • Hi! Can you ship to Croatia?IS it free shipping?How long time go to come Croatia?
  • POMP Mall
    Thank you for your mail.
    We support shipping to Croatia, wo do not support free shipping,
    3-5 working days around to arrive at you.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Renato Rutar at 8/26/2016 7:41 AM
  • Hi! Can you ship to Croatia?IS it free shipping?How long time go to come Croatia?
  • POMP Mall
    Thank you for your mail.
    We support shipping to Croatia, wo do not support free shipping,
    3-5 working days around to arrive at you.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Aghilas at 8/28/2016 6:11 AM
  • Comment désactiver mn empreinte ???
    
    
  • POMP Mall
    Thank you for your mail.
    Could you please describe your problem in details?
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Vincent Szenteczki at 4/10/2017 8:20 AM
  • I recently ordered this version of the Doogee X5 Max. The reception is very weak. Pretty disappointment because I am a huge supporter of Doogee products. How do I go about returning my item for a full refund?
    
    Thanks
  • Xiaomi Device
    Thank you for your mail.
    Would you consider changing it to Doogee DG350 phone on our online store?
    If you insist on cancelling your order, please email us back, we will cancel your order and full refund to you very soon.
    
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• From stuart english at 5/24/2017 11:26 AM
  • i have a doogee x5 max and the camera lens is full of dust on the inside. i am trying to create a repair via your online links but it is only in spanish . please could you link me to an english site that i could read .
  • Pompmall
    Thank you for your mail.
    You can look at here:http://www.pompmall.com/download
    Any question please contact us.
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